Monday, February 4, 2013

Well-formed outcome to help ensure fit

A group facilitator for a worldwide organization of CEO's recently told us how he uses "well-formed outcome" statements with prospects for his fee-based development/coaching program. He uses a full VAK mix and asks each person, "How do you see yourself benefiting from a group of peers who can give you feedback and insights on your leadership and your organization?" (We have suggested that he add, "...who will tell you what you may or may not want to hear and help you see yourself through the eyes of others who are your CEO peers." He then listens for a response that indicates self-awareness and an openness to learn from feedback and support from peers. He reports excellent success in enrolling new members who fit the program well. They join knowing what to expect and ready to participate. In spite of the economy which has hit small to medium-sized businesses hard, he maintains full groups and his turnover is low.

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